Milagros Escoredo on Using AI For Mental Healthcare

Milagros Escoredo is a clinical psychologist with over 10 years of experience working as a psychotherapist with complex patients within underserved populations. For the past seven years, Milagros has specialized in artificial intelligence, publishing multiple academic papers and speaking on mental health as it relates to AI. She is also a PhD candidate focusing on the intersection of mental health and AI.

As part of our Tech Chingonas package, Escoredo shares what inspired her to get into mental health tech, her favorite apps, and the most rewarding part of her job. Get to know her below.

What inspired you to get into tech?
Back in 2017, I was inspired to work in tech by the story of someone developing a mental health chatbot using artificial intelligence to support refugees in Syria struggling with depression and anxiety. The impact of technology on improving mental healthcare for such vulnerable populations motivated me to pursue a career where I could leverage AI to make a meaningful difference in people’s lives.

Back then, I didn’t know much about technology but wanted to be part of the project. I emailed everyone at the company until I got a reply for an interview and started working with them. Since then, I have never stopped working in tech.

What does a typical workday look like for you?
A typical workday for me involves a blend of strategic planning, team collaboration, and hands-on project management. I start my day with a review of ongoing projects and set priorities. This is followed by meetings with cross-functional teams to align on goals and address any roadblocks. I also spend time analyzing data and tracking progress to ensure we’re on track to meet our objectives. Throughout the day, I make sure to allocate time for continuous learning, whether it’s staying updated on the latest AI advancements or improving my skills in mental health support. Balancing these tasks ensures I contribute effectively to leveraging AI for mental health initiatives.

What’s the most rewarding part of your job?
Supporting people worldwide with quality mental healthcare — especially underserved populations who lack access to proper care — is incredibly fulfilling.

How did your parents feel about you pursuing a career in tech?
My parents always encouraged me to follow my dreams. Initially, they didn’t understand how a clinical psychologist could work in tech, but they saw my passion and supported my journey.

How do you practice self-care?
I practice Ashtanga yoga every morning and engage in 5Rhythms dance practice. I also enjoy taking a dip in the cold waters of Ocean Beach in San Francisco, where I live.

What do you always make time for because it makes you feel good?
Spending time with my child is the most rewarding part of my day. Seeing him smile brings me immense joy.

What are you reading right now?
I’m currently reading “The Myth of Normal” by Gabor Maté and “Atlas of the Heart” by Brené Brown. I don’t watch TV or series.

What are your most used apps?
I frequently use Headspace, Gabby, SoundCloud, Spotify, and Mujer Financiera. The most overrated app is the Weather app, because the forecasts are often inaccurate.

Johanna Ferreira is the content director for PS Juntos. With more than 10 years of experience, Johanna focuses on how intersectional identities are a central part of Latine culture. Previously, she spent close to three years as the deputy editor at HipLatina, and she has freelanced for numerous outlets including Refinery29, Oprah magazine, Allure, InStyle, and Well+Good. She has also moderated and spoken on numerous panels on Latine identity.